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Available Positions

Tailgater Concierge (“TC”) is committed to making game day easier by providing our guests everything they need for the perfect tailgate, with none of the hassle. We reserve space, bring the gear, set it up, and take care of the clean up so that our guests need only to show up, have a great time and go to the game. We even have transportation, catering, beverage delivery and bartending partners. We support several teams in the Pac-12, Big-10 and NFL.

Position Responsibilities

The Game Day Event Coordinator is responsible for executing a flawless game day experience for Tailgater Concierge clients.

Principle accountabilities include, but are not limited to:

  • Manage the seamless game day event coordination with event staff, caterers, beverage partners, ice vendors, etc. to ensure everything is perfect when guests arrive and throughout the tailgate
  • Responsible for overseeing the event staff throughout the 2019 football season (e.g. updating staff on upcoming game times when announced, informing them of work schedules, overseeing and supporting them on actual game days, providing hours to corporate for payroll process, etc.)
  • Provide a high-level of customer service for all TC guests throughout game day tailgate experience
  • Help grow the TC business in region (if desired; commission opportunities available)
  • Attend a standing in-person or call with TC corporate each week to discuss upcoming game day activities, orders, timelines, staff requirements, etc. and debrief on previous game day results/learnings
  • Assist with hiring and training new event staff
  • Work closely with team partners including athletics, facilities, catering, and marketing

Qualifications / Requirements

  • Prefer a bachelor’s degree in business, hospitality, sports or a related field (or in process of earning)
  • Experienced in team management, hospitality and event planning
  • Strong communication skills, adaptable, self-starter, reliable
  • Eagerness to learn and help grow a young company
  • Ability to lift approx. 30lbs
  • Must have reliable transportation           

Job Type: Part-Time, Seasonal (Late August – December 2019)

Locations:

Los Angeles, CA (USC, UCLA, Rams, Chargers)

Eugene, Oregon (University of Oregon)

Seattle, Washington (University of Washington)

Chicago, Illinois (Chicago Bears, Northwestern)

Champaign, Illinois (University of Illinois)

Ann Arbor, Michigan (University of Michigan)

New Orleans, Louisiana (Tulane University)

Hourly Rate: Varies by location

Dates of Job: All home football games for selected team (with some set-up potentially being required day before)

Tailgater Concierge is committed to making game day easier by providing our guests everything they need for the perfect tailgate, with none of the hassle. We reserve space, bring the gear, set it up, and take care of the clean up so that our guests need only to show up and have a great time.

Position Responsibilities

The game day customer service team is accountable for making sure the guest experience runs as smooth as possible and will report into the game day event coordinator.

Principle accountabilities include, but are not limited to:

  • Be responsive to the game day event coordinator
  • Set up check-in booth with Tailgater Concierge signage, marketing materials, check-in sheets, etc.
  • Be available by phone to provide directions to Tailgater Concierge guests if necessary
  • Support crew team in confirming all tailgate set-ups have correct equipment, F&B, and ice
  • Coordinate curbside assistance with crew team for guests when they arrive (help bring tailgating supplies from client’s cars to their designated tailgate area)
  • Check-in and direct customers to their tailgate set-up upon arrival
  • Check on Tailgater Concierge guests sporadically to ensure needs are met
  • Confirm customer’s plans for ‘check-out’ and inform the event coordinator so he/she can plan take-down schedules accordingly
  • Take lots of pictures – we love to see how things are going!
  • Encourage guests to leave feedback/reviews about our services on social media sites

Requirements

  • Strong communication skills
  • Prior customer service experience
  • Proven track record of reliability
  • Enjoy working with people                   

Job Type: Part-Time, Seasonal (Late August – December 2019)

Locations:

Los Angeles, CA (USC, UCLA, Rams, Chargers)

Eugene, Oregon (University of Oregon)

Seattle, Washington (University of Washington)

Chicago, Illinois (Chicago Bears, Northwestern)

Champaign, Illinois (University of Illinois)

Ann Arbor, Michigan (University of Michigan)

New Orleans, Louisiana (Tulane University)

Hourly Rate: Varies by location

Dates of Job: All home football games for selected team (with some set-up potentially being required day before)

Tailgater Concierge is committed to making game day easier by providing our guests everything they need for the perfect tailgate, with none of the hassle. We reserve space, bring the gear, set it up, and take care of the clean up so that our guests need only to show up and have a great time.

Position Responsibilities

Game day crew team members are accountable for set-up and take-down of all tailgate reservations (tents, chairs, tables, coolers, etc.) and will report into the game day event coordinator.

Principle accountabilities include, but are not limited to:

  • Be responsive to the game day event coordinator
  • Support event coordinator in loading required tailgate gear from storage unit into U-Haul
  • Set up all tailgates according to weekly plan and map of tailgate space provided
  • Support event coordinator in ensuring all catering, beverage, ice delivery is placed and set-up in the appropriate tailgates
  • Be available to provide curbside assistance for guests (help carry tailgating supplies i.e. beverages, food, equipment etc. from customer cars to tailgate location and from tailgate locations to cars)
  • Be available to answer any questions customers have or provide additional equipment upon request
  • Check garbage receptacles and replace full bags with fresh ones throughout the tailgate time
  • Take down, clean up, and inventory all tailgate package components
  • Report damaged and/or lost tailgate components to the event coordinator
  • Place garbage in designated area
  • Return all tailgate equipment to storage unit and securely store for the next game

Requirements

  • Proven track record of reliability
  • Prior event staff experience
  • Ability to lift approx. 30lbs                                 

Job Type: Part-Time, Seasonal (Late August – December 2019)

Locations:

Los Angeles, CA (USC, UCLA, Rams, Chargers)

Eugene, Oregon (University of Oregon)

Seattle, Washington (University of Washington)

Chicago, Illinois (Chicago Bears, Northwestern)

Champaign, Illinois (University of Illinois)

Ann Arbor, Michigan (University of Michigan)

New Orleans, Louisiana (Tulane University)

Hourly Rate: Varies by location

Dates of Job: All home football games for selected team (with some set-up potentially being required day before)s

Apply Now!

To apply for one of our open positions, please fill out the contact form below and upload your resume.