Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information (personal or otherwise) to or on the Website. Tailgater does not knowingly collect or use any personally identifiable information from individuals under the age of 13. If we become aware that any such information has been provided or submitted to us, we will delete the information as soon as possible.
WHAT INFORMATION IS COLLECTED
Your privacy is important to us. Depending on how you use the Website or engage in the other services described below, we may ask you to share Personal Information with us. “Personal Information” includes, for example, your name; home and/or business address; e-mail address; telephone number; credit card and other payment information; and demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.
Tailgater will ask you for information, including some Personal Information, if you use one of several services:
Sign up for e-mail: In order to receive periodic e-mails from us, you need to share your e-mail address and name. You do not have to sign up for e-mail to browse the Website.
Placing an order: When you buy something or place an order on the Website, you have to supply your name, e-mail address, billing address, phone number, and credit card information.
WEBSITE USAGE INFORMATION
Tailgater Concierge strives to create the best customer experience and with our Website as the main online meeting place for our customers, we continually monitor for improvements. This means we regularly analyze data provided by your browser and operating system to enhance your experience.
How Is Personal Information Used?
We will use the Personal Information you provide to us in a number of different ways, including to: respond to your requests; process your orders; to provide you with information about our product and service offerings; anonymize and/or aggregate your Personal Information by combining it with other users’ information; analyze user behavior as a measure of interest in, and use of, our Website and e-mails, both on an individual basis and in the aggregate. We may also use your Personal Information to maintain our internal record keeping. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that we think might interest you, should you elect to receive them from us.
You may opt-in or-opt out of our sharing of your personal information with third parties for marketing purposes by following the directions in the “Your Right to Opt In/Opt Out” section below.
IP Address and Clickstream Data
Our server automatically collects data about your server’s Internet address when you visit our Website. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider.
Any or all of these activities with regard to Website usage information may be performed on our behalf by our service providers.
We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on our Website and what pages you look at and items you purchase or order on our Website. They may store the information in your shopping cart, your username and/or password, or your IP address. All of these purposes enable us to improve functionality and personalize your experience on our Website.
Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as “clear gifs” or “pixel tags”) or similar technologies that permit Tailgater, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your Personal Information.
You may be visiting our Website from your mobile device. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access the Website through mobile devices. Some features of the Website may allow for the collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Furthermore, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information. If Tailgater receives this information, Tailgater will only use this information internally to better our customer’s experience and not share it with any third parties.
DO WE SHARE PERSONAL INFORMATION AND WEBSITE USAGE INFORMATION WITH OTHERS?
We may provide visitors an opportunity to receive offers from other entities including our affiliates who have services, products and offers that we think might be of interest to you. We will only provide you these offers if you have expressly opted-in to receive third-party offers. If you change your mind and no longer want us to share your Personal Information with these types of third parties, follow the instructions to opt out in theYour Right to Opt In/Opt Out section below.
We may use third-party partners to help operate our Website and deliver our products and services, and may share your information with our affiliates, contractors, service providers and other third parties that provide products or services for or through this Website or for our business (such as Website hosting companies, credit card authorization companies, e-mail service providers, analytics companies, customer survey companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf). This sharing is done for several purposes, including fulfilling our obligations to you and/or to make your experience with us better. We may combine information that you give us with other personally identifiable information from third-party sources to make our marketing efforts more efficient, including updating delivery and address information, which we use to correct our records. We will not grant our service providers the right to separately communicate directly to you, except on our behalf or with your prior consent.
We may disclose statistics, in the form of aggregate data, to third parties without restriction. This aggregate data may contain information regarding user behavior as a measure of interest in, and use of, our Website and emails such as overall patterns or demographic reports. The aggregate data will not describe or identify any individual user.
In the event that we are acquired by one or more other parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, or if we sell or otherwise transfer our assets or operations, Personal Information may be one of the transferred assets.
Legally Compelled Disclosures
We may disclose user information to comply with any court order, law or legal process, including to respond to any government or regulatory request. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. We recommend that you change your password every three months.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, and to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.
Consent to Processing
By providing Personal Information to us via the Website or as otherwise described herein, you understand and consent to the collection, maintenance, processing and transfer of such information in, from and to the United States and other countries and territories.
California Do Not Track Disclosure
Do Not Track is a privacy preference that users can set in some of their web browsers. This Website does not currently respond to Do Not Track signals, but we may do so in the future. For more information about Do Not Track, please go to http://www.allaboutdnt.com. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use our Website.
Your Right to Opt In/Opt Out
You may have the right to “opt in” and/or “opt out” of certain of our uses of your Personal Information. For example, at the time you are requested to provide Personal Information on this Website, you may have the opportunity to elect to, or not to: (1) receive promotional correspondence from us, or (2) have your Personal Information shared with other entities for their marketing purposes. You may also edit your preferences by e-mailing us at[email protected] (please use the subject line: Privacy Opt-In/Opt-Out Request).
We are not responsible for notices that are not labeled or sent improperly, or do not have complete information. Also, a request to have us stop sharing your Personal Information with other entities for marketing purposes will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to such request. In these cases, please contact that entity directly. Once you have opted out, you do not need to do so again. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
Links to Third Party Websites
If you have any questions or comments regarding our privacy practices, you may contact us at [email protected].