Privacy Policy

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Privacy Policy 2017-03-24T05:16:33+00:00

Welcome to www.TailgaterConcierge.com, the website (the “Website”) of Tailgater Concierge LLC (“Tailgater,” “we,” or “us”). This privacy policy (“Privacy Policy”) describes Tailgater’s policies regarding the collection, use and disclosure of information on or through the Website. This Privacy Policy is incorporated into, and part of, the Website Terms and Conditions located at www.TailgaterConcierge.com/privacy, which is incorporated herein by reference. By accessing this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. If you do not agree with any term in this Privacy Policy, please do not use the Website and do not disclose to us any information as described herein. This Privacy Policy does not apply to any information that you provide to us or that we may obtain, other than through this Website, such as in person, by phone or email, through postal mail or through other live and print media. We may change this Privacy Policy at any time. For this reason, we recommend that you regularly check this page to ensure that you have read the most recent version. This Privacy Policy is governed by the laws of the State of Illinois, without reference to its conflicts of laws provisions. We may interact with you on third party sites where we post content or invite your feedback, such as Facebook or Twitter. This Privacy Policy does not cover the privacy policies of these third party websites. You are responsible for viewing and abiding by the privacy policies and terms of use posted on these third party sites. See also “Links to Third Party Websites” below).

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information (personal or otherwise) to or on the Website. Tailgater does not knowingly collect or use any personally identifiable information from individuals under the age of 13. If we become aware that any such information has been provided or submitted to us, we will delete the information as soon as possible.

WHAT INFORMATION IS COLLECTEDPersonal Information

Your privacy is important to us. Depending on how you use the Website or engage in the other services described below, we may ask you to share Personal Information with us. “Personal Information” includes, for example, your name; home and/or business address; e-mail address; telephone number; credit card and other payment information; and demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.

Tailgater will ask you for information, including some Personal Information, if you use one of several services:

Sign up for e-mail: In order to receive periodic e-mails from us, you need to share your e-mail address and name. You do not have to sign up for e-mail to browse the Website.

Placing an order: When you buy something or place an order on the Website, you have to supply your name, e-mail address, billing address, phone number, and credit card information.

WEBSITE USAGE INFORMATION

Tailgater Concierge strives to create the best customer experience and with our Website as the main online meeting place for our customers, we continually monitor for improvements. This means we regularly analyze data provided by your browser and operating system to enhance your experience.

How Is Personal Information Used?

We will use the Personal Information you provide to us in a number of different ways, including to: respond to your requests; process your orders; to provide you with information about our product and service offerings; anonymize and/or aggregate your Personal Information by combining it with other users’ information; analyze user behavior as a measure of interest in, and use of, our Website and e-mails, both on an individual basis and in the aggregate. We may also use your Personal Information to maintain our internal record keeping. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that we think might interest you, should you elect to receive them from us.

You may opt-in or-opt out of our sharing of your personal information with third parties for marketing purposes by following the directions in the “Your Right to Opt In/Opt Out” section below.

IP Address and Clickstream Data

Our server automatically collects data about your server’s Internet address when you visit our Website. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider.

Any or all of these activities with regard to Website usage information may be performed on our behalf by our service providers.

Cookies

We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on our Website and what pages you look at and items you purchase or order on our Website. They may store the information in your shopping cart, your username and/or password, or your IP address. All of these purposes enable us to improve functionality and personalize your experience on our Website.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. Instructions for blocking cookies in certain browsers are available athttp://www.allaboutcookies.org/manage-cookies/

Web Beacons

Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as “clear gifs” or “pixel tags”) or similar technologies that permit Tailgater, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your Personal Information.

Mobile Devices

You may be visiting our Website from your mobile device. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access the Website through mobile devices. Some features of the Website may allow for the collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Furthermore, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information. If Tailgater receives this information, Tailgater will only use this information internally to better our customer’s experience and not share it with any third parties.

DO WE SHARE PERSONAL INFORMATION AND WEBSITE USAGE INFORMATION WITH OTHERS?Third-Party Offers

We may provide visitors an opportunity to receive offers from other entities including our affiliates who have services, products and offers that we think might be of interest to you. We will only provide you these offers if you have expressly opted-in to receive third-party offers. If you change your mind and no longer want us to share your Personal Information with these types of third parties, follow the instructions to opt out in theYour Right to Opt In/Opt Out section below.

Service Providers

We may use third-party partners to help operate our Website and deliver our products and services, and may share your information with our affiliates, contractors, service providers and other third parties that provide products or services for or through this Website or for our business (such as Website hosting companies, credit card authorization companies, e-mail service providers, analytics companies, customer survey companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf). This sharing is done for several purposes, including fulfilling our obligations to you and/or to make your experience with us better. We may combine information that you give us with other personally identifiable information from third-party sources to make our marketing efforts more efficient, including updating delivery and address information, which we use to correct our records. We will not grant our service providers the right to separately communicate directly to you, except on our behalf or with your prior consent.

Aggregate Statistics

We may disclose statistics, in the form of aggregate data, to third parties without restriction. This aggregate data may contain information regarding user behavior as a measure of interest in, and use of, our Website and emails such as overall patterns or demographic reports. The aggregate data will not describe or identify any individual user.

Business Transfer

In the event that we are acquired by one or more other parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, or if we sell or otherwise transfer our assets or operations, Personal Information may be one of the transferred assets.

Legally Compelled Disclosures

We may disclose user information to comply with any court order, law or legal process, including to respond to any government or regulatory request. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Security

Our customers and the security of your personal information are extremely important to us. We have implemented technical, administrative and physical security measures designed to protect users’ personal information from unauthorized access, disclosure, use and modification. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. Due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. We recommend that you change your password every three months.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, and to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.

Consent to Processing

By providing Personal Information to us via the Website or as otherwise described herein, you understand and consent to the collection, maintenance, processing and transfer of such information in, from and to the United States and other countries and territories.

Site Analytics

We use Google Analytics to help analyze use of our Website. This analytical tool uses ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Website and to compile statistical reports on Website activity. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy, and we encourage you to read those Terms of Use and Privacy Policy. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. We reserve the right to use other analytical tools to collect the same types of information described above.

California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in some of their web browsers. This Website does not currently respond to Do Not Track signals, but we may do so in the future. For more information about Do Not Track, please go to http://www.allaboutdnt.com. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use our Website.

Your Right to Opt In/Opt Out

You may have the right to “opt in” and/or “opt out” of certain of our uses of your Personal Information. For example, at the time you are requested to provide Personal Information on this Website, you may have the opportunity to elect to, or not to: (1) receive promotional correspondence from us, or (2) have your Personal Information shared with other entities for their marketing purposes. You may also edit your preferences by e-mailing us atContactUs@TailgaterConcierge.com (please use the subject line: Privacy Opt-In/Opt-Out Request).

We are not responsible for notices that are not labeled or sent improperly, or do not have complete information. Also, a request to have us stop sharing your Personal Information with other entities for marketing purposes will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to such request. In these cases, please contact that entity directly. Once you have opted out, you do not need to do so again. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

Links to Third Party Websites

Links on this Website to any third-party website (“Linked Site”) are provided solely as a convenience to you. If you use these links, you will leave this Website. We are not obligated to review any Linked Site, do not control such Linked Sites, and are not responsible for any such Linked Sites (or the products, services, or content available through such site). If you decide to access any Linked Site, you do so entirely at your own risk. The Linked Site may contain its own privacy policy and terms of use governing the collection and use of your information which may significantly differ from our Privacy Policy, and we are not responsible for the use of any information you submit to the Linked Sites. You are responsible for viewing and abiding by the privacy policies and terms of use posted on any Linked Site.

Changes to this Privacy Policy

Tailgater reserves the right to change, revise or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Website by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Website. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by other means, such as posting a notice on the front page of our Website or by sending you an e-mail.

Contact Us

If you have any questions or comments regarding our privacy practices, you may contact us at ContactUs@TailgaterConcierge.com.

Effective Date: December 2, 2014